Event Support Services
We Can Help
Does your department or office sponsor fee-based conferences, workshops, or seminars to the public for which advance registration is required?
Would you like enhanced professionalism and streamlined processing in your management of events?
Do you wish to offer online registration and payment to participants?
NKU Connect provides university sponsors of public events and activities the advantage of a range of support services for revenue-generating events to save your department resources and increase the professionalism of your event.
Advantages
NKU Connect Center provides the following services:
Internet Registration
Streamline your registration process with our secure online system. Participants register and pay online. Registrants immediately receive an e-mail acknowledging their registration, followed shortly thereafter by an e-mail confirmation of the processed registration.
Online Payment Processing
Our system accepts payment via credit card during the online registration. With SSL encryption, your attendees need not worry about the security of their credit card accounts.
Customer Service
Participants contacting NKU Connect by phone, e-mail or in person, Monday through Friday, 8:15 a.m. to 4:30 p.m., reach a live person for assistance with questions and to register. Registrants may also visit NKU Connections online anytime for event detail and to register.
Budgeting
Strict financial oversight is maintained by reconciling event revenue and expenditures, with a performance report prepared upon completion of the event. Monetary close-out includes invoicing and collections, with monies deposited to department accounts through the Office of the Bursar.
Registration Database
Registrations for attendees, guests, speakers and staff are processed via phone, Internet or mail with receipts and acknowledgements issued to attending participants without delay. Regular reports provide an accurate account of registration, class count, cancellations, outstanding invoices, etc.
Promotions
Promote your event to over 35,000 individuals through NKU Connections, the university’s tri-annual publication of events open to the public. The university's online schedule of public events, nkuconnections.nku.edu, is updated daily to provide an up-to-the-minute listing of the university's public programs.
The monthly NKU Connections E-Newsletter Update is available via e-mail by subscription. A special NKU Connections Educators Edition is also electronically published to Northern Kentucky and Greater Cincinnati educators three times annually.
Program Evaluation
NKU Connect administers online questionnaires to participants and provides program sponsors with online access to the evaluation reports.
Measurement of
Promotional Effectiveness
Reports provide an accurate account of the effectiveness of targeted mailings. Program organizers can track registrants by promotional code and create more targeted mailings by analyzing the rate of return broken down by state or zip. Reports show the registration fees resulting from an individual or series of mailings and the number of registrations compared to the number of materials distributed. Measurements allow department sponsors to see the return on their investment for each dollar spent on a particular type of promotion.
Registration Table
For events with same-day registration, NKU Connect staff will ensure that registration procedures on the day of the event run smoothly. A 6'x2' registration banner with NKU logo is available.
Event Materials
We provide registration lists, sign-in sheets and name badges.
Co-Sponsorship
With revenue sharing co-sponsorship of an event we handle instructor recruitment and compensation, as well as manage event preparation and start-up to include the purchasing of texts and materials, reproduction of materials and manuals and setup of venue.
Support Services Fee
The NKU Connect Service Center provides NKU departments with multi-level support for department sponsored events. The support services fee is based on the level of service required for a particular event.
More Information
Contact Us
Founders Hall 305A
Phone: (859) 572-5600
Fax: (859) 572-5174
connect@nku.edu
